Distribution information
Discreet Global Delivery. Trusted by Millions.
Unbranded, Discreet Packaging
All items are shipped in plain, unmarked boxes. No product names, logos, or brand references appear on the outside packaging—guaranteeing your privacy every step of the way.
Global Fulfillment Network
With warehouses in Germany, the US, and Hong Kong, we process 92% of international orders within 24 hours. Real-time tracking is available worldwide.
Fast, Reliable Shipping
Average delivery time: 2–5 business days (US/EU), 5–9 days (APAC). Delays due to customs are rare and fully supported by our logistics team.
Customs Friendly
We provide pre-filled customs declarations using neutral descriptions. Duties are prepaid in most regions, including the EU, UK, and Canada.
Dedicated Support Team
Our multilingual logistics support team is available 7 days a week to assist with order tracking, address changes, or customs clearance issues.