Welcome to onstoys.com (“ONS”, “we”, “our” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

• Personal Information: Full name, email address, shipping address, billing address, phone number
• Payment Information: Processed securely by third-party payment providers. We do not store your full card data.
• Order History: Products purchased, order details, transaction status
• Device & Usage Data: IP address, browser type, operating system, referring URLs, interactions
• Cookies & Tracking Technologies: To personalize content, remember preferences, and analyze traffic

2. How We Use Your Information

• To process orders and provide customer support
• To improve website performance, user experience, and product offerings
• To communicate with you regarding updates, promotions, or account information
• To comply with legal obligations and prevent fraudulent activities

3. Disclosure of Information

We do not sell your personal information. We may share your data in the following circumstances:

• With service providers (payment gateways, logistics, IT support) under confidentiality agreements
• When required by law or to protect legal rights
• In the case of a business transfer or merger

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance functionality, remember your preferences, and analyze site usage. You can manage cookie preferences via your browser settings.

5. Your Rights

You have the right to access, correct, or delete your personal data, object to processing, and request data portability, subject to applicable laws.

To exercise these rights, contact us at: [email protected]

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments.

8. International Transfers

ONS is based in and operates from multiple locations. Your data may be transferred and processed outside your country of residence, including countries that may not provide the same level of data protection. We ensure safeguards are in place in accordance with legal requirements.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us data, please contact us for removal.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified via email or prominent notice on our website. Continued use of our site after changes constitutes acceptance.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]